Privacy Policy
This policy defines how we use the personal information you have shared with us. This policy also covers the use of your personal information when you receive any services from Heathcote & Associates Ltd. By continuing to use this website you consent to this Privacy Policy.
About us
Heathcote & Associates Ltd are Consulting Structural Engineers based in the East Midlands and operating throughout the United Kingdom.
Personal Information We Collect
We collect your information when you contact us (in writing, by email or by phone), or when you engage us to provide Structural Engineering services.
The personal information we collect may include your name, address, phone number(s) and email. In the case of an enquiry on behalf of a company, we may collect your company’s name, your position, company address, company email address and company telephone number.
How Long we Keep Your Personal Information
Where an employment or business contract has been entered into, we are legally obliged to hold some types of information to fulfil our legal or contractual obligations.
We will delete your personal information from our systems within 3 years of your initial enquiry, unless you have engaged us to provide a service, have accepted employment with us or you have agreed to receive news and promotional information from us.
Why We Collect Your Personal Information
We use your personal information only to provide services to you, or to send you information you have requested from us. This may include:
- To respond to your queries or to provide requested services to you.
- To seek your views or comments on the services we provide.
- To notify you of any changes to our services.
- To send you communications which you have requested or which may be of interest to you.
- To process a job application.
- To meet our legal or contractual obligations.
Sharing Your Personal Information With Third Parties
Your personal information is used only for the purposes described above. We will not share your personal information with third parties, for the purposes of providing a service, without your consent. We will never share your personal information with third parties for marketing purposes.
We may share your personal information with organisations providing us with legal or professional advice, where this is necessary for the legitimate interests of the business.
We will not sell your personal information to any other third party, for any reason whatsoever. We do not use automated call services and we do not record telephone calls for any purpose. We will never transfer your personal information outside of the UK.
Security Of Your Personal Information
We are committed to keeping your information secure. All personal information is stored on a secure server to protect it from being accessed or used inappropriately.
Accuracy Of Your Personal Information
We will ensure that your personal information is kept accurate and up to date as far as is reasonably practicable. We encourage you to advise us of any changes to your information.
Your Choices
You have a choice about whether or not you wish to receive information from us. We will not contact you for marketing purposes by email or phone unless you have given your prior consent or we believe it is of legitimate interest. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted.
You can change your marketing preferences at any time by sending an email to [email protected] with ‘unsubscribe’ in the subject line.
Please note we will only keep your personal information where our legal or regulatory obligations require us to do so.
Third Party Websites
Our website may contain links to websites operated by third parties. We are not responsible for privacy statements, notices, policies, services offered or any other site content displayed on third party websites.
Changes To Our Privacy Policy
We may update our policy from time to time. This policy was last updated in February 2019.
How To Contact Us
If you have any questions regarding this policy, please contact us here:
Registered Office:
Rose Villa
42 Glebe Street
Loughborough
Leicestershire
LE11 1JR
Email: [email protected]
Registered in England and Wales: 11803949